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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mustafa Ayash

August 28, 2026

5  out of  5
rating by Mustafa Ayash
"Great team to work with, highly recommend."
We responded:
"Hi Mustafa,
Thank you for sharing your experience with my office. We appreciate all reviews and are thrilled to hear about your positive experience. Thank you for your business.
Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance "
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Manal Jabr

August 25, 2026

5  out of  5
rating by Manal Jabr
"My experience with Yasdier Adib Castro Tarabay at State Farm Insurance Agency was very refreshing. He is the epitome of professionalism and efficiency.

Very polite and friendly and most of all resolved my problem."
We responded:
"Hi Manal,
Thank you so much for taking the time to leave this review! We’re thrilled to hear about your positive experience with Yasdier. He truly prides himself on being professional, friendly, and efficient—and we’re glad he was able help resolve your issue. We appreciate you—thank you for being a valued customer of the Fawaz Ghannam State Farm office.

Fawaz Ghannam, Agency.
12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance "
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Belal Dalia

August 24, 2026

5  out of  5
rating by Belal Dalia
"I can’t say enough positive things about my experience with State Farm, and I especially want to recognize Jannelle Bodanski, my agent, for the exceptional service she provides.

I have multiple policies with State Farm, including both home and auto, and having an agent you can genuinely trust makes all the difference. Jannelle is incredibly knowledgeable, responsive, professional, and—most importantly—she truly cares about her clients. She takes the time to explain everything clearly, makes herself available when needed, and always goes above and beyond to make sure I’m taken care of.

It’s rare these days to receive this level of personalized service. Jannelle doesn’t make you feel like just another policy number—she makes you feel like a valued customer. That level of professionalism and attention to detail is exactly why I’m happy to have my insurance with State Farm.

I also want to recognize Fawaz Ghannam, Owner, for building such a great agency and team. The quality of service reflects the leadership behind the office.

If you’re looking for insurance and, more importantly, an agent who will actually look out for your best interests and take care of you, I highly recommend Jannelle Bodanski and the State Farm team.

Five stars without hesitation! ⭐⭐⭐⭐⭐

Thank you, Jannelle, for everything you do!"
We responded:
"Belal,
Thank you so much for the incredible review.
We’re honored to be your State Farm agency and especially glad you’ve felt supported across your all of your policies.
Jannelle’s commitment to caring, responsive service is something we take great pride in, we’re so happy to hear she made a difference for you.

Thank you again for your trust—we’re here for you anytime!

Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance "
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M R J

August 24, 2026

5  out of  5
rating by M R J
"After doing business with another State Farm office for over 20 years, I switched to this office. I wish I had known about them 20 years ago. The former office I worked with did not proactively reach out to me. I never heard from them. After being frustrated with my former agent, I discovered the Fawaz Ghannam office.

They were very proactive and provided me educational information that I was not aware of. Their staff is extremely friendly and helpful.

Particularly Jannelle Bodanski! She is very thorough, helpful, pleasant and provided important information to help guide my decision. She treated me like a human and not like just another caller.

As a result, I switched my policy to this office. I am very happy with their service. And how they recommended options to help save on my policy.

I feel that the Fawaz Ghannam team are partners to help with my important decisions regarding my Home and Car policies. I am definitely in better hands with them and I am glad I found them."
We responded:
"Thank you, Maria, for the wonderful review! We’re grateful you chose the Fawaz Ghannam office after having a different experience elsewhere. Our team is committed to being proactive, friendly, and thorough—and we’re especially glad to hear about Jannelle’s support and that we were able to help you review options and save on your home and auto policy.
Thank you again for your trust—and being a part of the State Farm Family!

Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance "
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Maxicool Refrigerants

August 13, 2026

5  out of  5
rating by Maxicool Refrigerants
"Javier went above and beyond to get insurance for my business and auto. I definitely recommend.

You’re in Bergen county go to him"
We responded:
"Hello,
Thank you for sharing your experience with my office. Here at the Fawaz Ghannam State Farm Insurance Agency in Fairlawn, NJ we appreciate all reviews, and are happy to hear Javier was able to help you. Thank you again and Welcome to the State Farm Family!

Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance "
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Elmira Buongiorno

June 4, 2026

5  out of  5
rating by Elmira Buongiorno
"Today I dealt with Office Manager Janelle B. She was extremely knowledgeable and understood exactly what I needed! She asked the right questions and in a matter of minutes, she called me back with rate quotes and an explanation of the benefits of each one. I was able to choose the best option for our business. After I supplied the documents and information she required our van was insured immediately. It was so refreshing to work with a true professional!"
We responded:
"Hello Elmira,
We Truly appreciate the time you took to share your experience with us—it means a lot! We’re thrilled to hear that Jannelle was able to help you quickly and thoroughly.
We appreciate you trusting us with your insurance needs. If there’s anything else we can do to support your business, please don’t hesitate to reach out.

Thanks again for choosing Fawaz Ghannam State Farm Agent.
Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance
"
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Hasnain N.

May 14, 2026

5  out of  5
rating by Hasnain N.
"I have had the pleasure of working closely with Yasdier for more than two years now. He is very professional and knowledgeable. He made great suggestions that fit my needs perfectly and found the most reasonable rate with all the coverage I needed. He really helped guide me through choosing the right home and auto insurance plans for my needs and budget. The process was quick and easy, with no pressure to purchase anything. I highly recommend Fawaz Ghannam - State Farm Insurance Agent."
We responded:
"Thank you Hasnain, for taking the time to share your experience with our office. We truly appreciate your feedback and are pleased to hear that we were able to meet your expectations. Our team is committed to delivering exceptional customer service and providing comprehensive support for all your insurance needs.
We sincerely value your business!
Fawaz Ghannam, Agency
12-45 River Rd, Ste 2
Fairlawn, NJ 07508
Offering Auto, Homeowners, Renters, Life, Commercial Business, and Commercial Auto Insurance"
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karina

April 25, 2026

5  out of  5
rating by karina
"Javier always help us and get us the best coverage and discounts"
We responded:
"Hi Karina,
Thank you for sharing your feedback with us. We appreciate all reviews and are glad to know that Javier was to provide a positive experience.

We value your business and look forward to continuing to support you as part of the State Farm family.

Fawaz Ghannam, Agency
12-45 River Rd, Ste 2
Fairlawn, NJ 07508
Providing Auto, Homeowners, Renters, Life, Commercial Business, and Commercial Auto Insurance"
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Orly Konyo

February 16, 2026

5  out of  5
rating by Orly Konyo
"Javier Nunez is professional, nice & fast"
We responded:
"Hi Orly, thank you for sharing your feedback with our office. We're glad to hear that Javier was able to assist you with your insurance needs.

Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Life, Auto, Homeowners, Renters Insurance, Commercial business, Commercial Auto insurance"
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Wei Li

January 28, 2026

5  out of  5
rating by Wei Li
"Janelle and Yasdier have been very helpful with all my insurance needs. Got my deductible back within 3 months with the surrogate service from the claim department. Made my life so much easier! 100% recommend."
We responded:
"Hi Wei,
Thank you for taking the time to leave a positive review of our office. We are committed to delivering exceptional customer service and are pleased to hear about your positive experience. Please know that we are always available to assist you.

Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Life, Auto, Homeowners, Renters Insurance, Commercial business, Commercial Auto insurance"
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Angelica De Leon

November 11, 2025

5  out of  5
rating by Angelica De Leon
"I was recently in search of car insurance and clueless about a lot of things , Janelle Bodanski was very informative and explained thoroughly everything I had questions on. Very professional and personable! 10/10 experience would definitely recommend."
We responded:
"Hi Angelica,

Thank you for sharing your experience with my office and recommendation! I’m so glad we were able to help and answer all your questions. We are here anytime you need help!

Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Life, Auto, Homeowners, Renters Insurance, Commercial business, Commercial Auto insurance
"
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Semra Maksud

May 5, 2025

1  out of  5
rating by Semra Maksud
"They cancelled my dad's home insurance and didn't even bother to help with explaining why. You call and no one answers. They send an email with little to no explanation. Terrible customer service. Went with GEICO - got a great deal!"
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Miguel Orama

April 1, 2025

5  out of  5
rating by Miguel Orama
"The best people to work with"
We responded:
"Thank you very Much Miguel. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brendan

March 28, 2025

5  out of  5
rating by Brendan
"What an amazing office. All so wonderful and knowledgeable!! I appreciated how easy they made my transition to their office and how kind everyone in there was. It was a total joy. I wanted to make sure I left a comment with my 5 star review so everyone knows this office is great!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Saada Said

March 13, 2025

5  out of  5
rating by Saada Said
"The best around"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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HF Truck Services

July 20, 2024

5  out of  5
rating by HF Truck Services
"Very friendly and knowledgeable agents"
We responded:
"Hello, thank you for sharing your experience with my office. We appreciate your review.
Fawaz Ghannam, State Farm Agent. Fair Lawn NJ. "
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Jerry Reuter

May 9, 2024

5  out of  5
rating by Jerry Reuter
"This office is great! Tom and crew cannot be compared to anyone else. There knowledge of all aspects is unmatched. I wouldn't go anywhere else."
We responded:
"Hi Jerry,
Thank you for sharing your experience with my office! We appreciate you being a loyal customer with our office for almost 6 years now! Thank you!
Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance"
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Dan Christie

April 26, 2024

5  out of  5
rating by Dan Christie
"Friendly staff. Been using them for years."
We responded:
"Thank you for sharing your experience with my office. We strive to provide all of our customers with outstanding customer service and help with all insurance needs! Thank you for your business!
Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance"
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Bakr Alomari

March 20, 2024

5  out of  5
rating by Bakr Alomari
"When you call ask for Tom, this gentleman is extremely professional. I’ve spoken to all big name companies for auto insurance and most had great customer service but Tom is beyond great, he knew exactly what I was looking for and went above and beyond."
We responded:
"Hi Bakr,
Thank you for leaving a positive review and sharing your experience with our office. We strive to provide everyone with outstanding customer service and assist in educating regarding any insurance needs. Thanks again!
Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance "
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scott salmond

February 20, 2024

5  out of  5
rating by scott salmond
"Tom was excellent straight to the point and very thorough going through the process. Amazing customer service."
We responded:
"Hi Scott,
Thank you for sharing your experience with my office. Here at the Fawaz Ghannam State Farm Insurance Agency in Fairlawn, NJ we truly appreciate all reviews, and are happy we were able to do well for you. We strive to provide all of our customers with outstanding customer service and help with all insurance needs! Thank you for your business and Welcome to the State Farm Family!
Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance
"
Profile photo of Lizbeth Gomez

Lizbeth Gomez

November 10, 2023

5  out of  5
rating by Lizbeth Gomez
"Been using their services for over a decade. Have gone to other State Farm agencies for help and this office by far is my favorite. The staff knows how to get things done quick and are very informative. If you want above and beyond service, this is where you need to go."
We responded:
"Hi Lizbeth,
Thank you for sharing your experience with my office. Here at the Fawaz Ghannam State Farm Insurance Agency in Fairlawn, NJ we appreciate all reviews, and strive to provide all of our customers with outstanding customer service and help with all insurance needs! Thank you very much for your business and thank you for being a part of the State Farm Family!
Fawaz Ghannam, Agency. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance "
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Menawer Dj

October 2, 2023

5  out of  5
rating by Menawer Dj
"People! you will be between good hands, Tom, Fawaz and their crew are the team to beat, extremely knowledgeable and will put customer interests first, give them a chance to make you an offer on your auto or home insurance and you will not regret it. My previous insurer (Geico) kept raising my premiums on me every 6 months for no good or apparent reason, just kept hearing the same broken justification tape over and over, but in 2023 I had to change something, and I'm so glad I did when I reached out to Tom / Fawaz for a quote ... simply outstanding and highly recommended !"
We responded:
"Hi Menawer,
Thank you for sharing your experience with my office. Here at the Fawaz Ghannam State Farm Insurance Agency in Fairlawn, NJ we appreciate all reviews, and are happy we were able to do well for you. We strive to provide all of our customers with outstanding customer service and help with all insurance needs! Thank you for your business and Welcome to the State Farm Family!
Fawaz Ghannam, State Farm Agent. 12-45 River Rd, Ste 2 Fairlawn NJ 07508. Providing Auto, Homeowners, Renters, Life Insurance, Commercial business, Commercial Auto insurance. "
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Mike

August 10, 2023

1  out of  5
rating by Mike
"Tom is a nice guy and so are the ladies who work here but State Farm as a company is garbage they will do everything to avoid paying your claim and drag out the process as long as possible. Save yourself a headache and go somewhere else

Edit went to NJM and saved over 2000 on my premium. State Farm will do anything and everything to not pay a claim"
We responded:
"Hello Mike,

We are so sorry to hear you had a bad experience with State Farm Claims. Please give our office a call at 201-791-6200 we would like to review to see how we can help you further. Thank you for your business.

Fawaz Ghannam, 12-45 River Road Fair Lawn, NJ 07410. 201-791-6200. Auto, Home, Life, Commercial insurance.

8/16/23- Hello Mike, we are Sorry to hear you had a bad experience with our claims department. Unfortunately, we could not find an account for you in this office. If you have an account under another name or a business, we would like to hear from you. Please call us anytime. Thank you! 201-791-6200.

"
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Allison M. Cohen

June 16, 2023

5  out of  5
rating by Allison M. Cohen
"I was referred to this office by my sister. I had a great experience with both Tom and Jannelle. They were both extremely helpful and very pleasant especially with some last minute changes to my policy. They are both great! Definitely recommend."
We responded:
"Hello Janet,
Thank you for sharing your experience with my office.
I am glad to hear we are providing excellent service and were able to assist with your insurance needs. We appreciate your business! Thank you.
Fawaz Ghannam, Agent. "
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darinel payano

May 23, 2023

5  out of  5
rating by darinel payano
"Understand perfectly what I want excellent."
We responded:
"Hello Darinel,

Thank you for sharing your experience with my office.
I am glad we are able to help with all your insurance needs. We appreciate your business!

Fawaz Ghannam – Fair Lawn, NJ - Auto, Home, Business, Life, Commercial Insurance"